What can we do to make our customers and staff happier and better able to manage their day-to-day business? The first thing we need to consider is what method we currently use to respond to problems or queries from employees and customers. In many cases the...

WhatsApp has become one of the most popular instant messaging applications in the world. This communication channel is present in the lives of billions of people around the world, generating billions of messages every day. Such is the popularity of this channel, and not only that,...

API management is becoming increasingly important in modern software architectures. Organisations today seldom lack of a roadmap with the implementation of a system for the adoption of its strategies in the field of APIs, especially to cover and extend its intellectual property, and even as...

In the majority of companies, IT support has to be improved.improved. Users make requests through multiple channels, they do not know when or if they will receive an answer. Some people have their problems solved sooner than others because of their position in the company....

We are in the Agile Era, of the flexibility to undertake large projects that adapt to the needs of organisations and their future strategy.  We are talking about large, robust, scalable projects that change the future of companies, but from agile, flexible, light or, as the...

BigPicture is a portfolio, product and project management application for Jira that belongs to the Atlassian add-on marketplace. This tool offers convenient workspaces for managing projects and project portfolios while offering a good data visualisation. In this article, we analyse the functionalities offered by BigPicture within...

For more than half a century, several of the world's most prestigious universities in developing countries have invested vast amounts of resources to build Artificial Intelligence (AI) so capable that it is indistinguishable from that of a human being.  However, it has been in the last...

More and more, businesses need to collect data for analysis and forecasting. As a result of the pandemic, this amount has increased by 56%. But, do companies have the capacity to process all this data?  According to Forrester's Data Paradox report, 70% of companies say they...

In recent years, technology has forced companies to make constant changes to optimise processes, which must comply with the principle of efficiency and effectiveness in order to reach full industrialisation.   In software development, DevOps principles have become the main guide for both large and small companies...

We continue our progress in our plan to join the BME Growth market to achieve our growth objectives set out in the 2021-2024 strategic plan. In addition, we have recently opened offices in the United States and the United Kingdom, as well as a development...

The financial services industry is essentially focused on providing services that facilitate the exchange of value between different actors. Delivering these services while providing assurance of trust to all involved is a daunting challenge and responsibility, especially in an ecosystem where prevailing competition natively imposes...

Women have a lot to say in the technology sector. We can travel back in time and look at some of the contributions made by women that support this statement: Ada Lovelace (the first female programmer in history for the creation of the analytical machine). ...